FAQ's

1. Who is Flight Safety Group, and what do you specialise in?

Flight Safety Group is an ISO 9001:2015 certified aviation safety and compliance specialist providing professional training, consultancy, and assurance services across rotary-wing, offshore, heliport, vertiport, and emerging aviation sectors. We focus on operational safety, regulatory compliance, and practical risk management for high-risk aviation environments.

2. Who are your typical clients?

Our clients include aviation professionals, corporate organisations, government agencies, fixed/rotary wing operators, oil and gas companies, offshore facility operators, infrastructure owners, regulators, leading legal fraternities, and emerging aviation organisations. We work with both small operators and large multinational organisations operating in complex, safety-critical environments.

3. What aviation sectors do you support?

We support a broad range of sectors, including:

• Corporate, charter, and specialist aviation operations
• Offshore oil and gas aviation operations
• Helideck and heliport operations
• Airport and aerodrome environments
• Expert Witness and Investigations
• Advanced Air Mobility (AAM), eVTOL, and vertiports

4. What training does Flight Safety Group provide?

We deliver industry-relevant training covering:

• Helideck operations
• Offshore aviation safety and human factors
• Risk management and leadership in aviation environments
• Compliance, auditing, and safety management systems
• Vertiport and advanced air mobility safety

Training is available online, onsite (where appropriate), or through blended delivery models.

5. Are your courses aligned with recognised industry standards?

Yes. Our ISO 9001:2015 accreditation scope includes Training. Our courses are developed by aviation professionals and aligned with recognised industry standards, regulatory frameworks, and best practice guidance, including offshore, civil aviation, and international safety principles. Content is continually reviewed to ensure relevance to current operational and regulatory expectations.

6. Do you offer online training for offshore and remote personnel?

Yes. Online delivery is a core part of our offering. Our digital courses are designed specifically for offshore, remote, and rotational workforces, enabling personnel to complete training efficiently without compromising learning quality or operational relevance.

7. Can Flight Safety Group customise training or consultancy services?

Absolutely. We regularly tailor training programs, audits, and consultancy services to suit a client’s operational profile, risk exposure, regulatory environment, and internal safety objectives. Customisation is particularly valuable for oil and gas clients with site-specific hazards and procedures.

8. Do you provide aviation safety audits and compliance support?

Yes. We provide independent aviation safety audits, inspections, gap analyses, and compliance support. These services assist organisations in meeting regulatory requirements, improving safety performance, and strengthening governance and assurance frameworks.

9. What makes Flight Safety Group different from other aviation safety providers?

Our differentiation lies in:

• Deep, real-world aviation operational experience
• Strong offshore and high-risk environment expertise
• Practical, operationally grounded training content
• Focus on leadership, ethics, and human factors
• Early engagement in emerging aviation sectors such as vertiports and eVTOL

We bridge the gap between regulation, theory, and real-world operations.

10. Do you work internationally?

Yes. While we have strong experience within the Australian and Asia-Pacific regions, our services are delivered globally. Our online training and consultancy frameworks are designed to be scalable and adaptable across jurisdictions.

11. Is Flight Safety Group suitable for oil and gas operators?

Yes. Oil and gas clients are a key part of our portfolio. We understand the operational, environmental, and safety challenges of offshore aviation and helideck operations and provide targeted solutions that align with industry expectations and safety-critical requirements.

12. How do we engage Flight Safety Group?

Engagement is straightforward. Organisations can contact us to discuss training, consultancy, audits, or targeted safety solutions. We take a consultative approach to ensure services are aligned with your operational needs, risk profile, and business objectives.  Contact us at office@flightsafety.com.au